Your customers forget.
Relay brings them back.
Stop chasing repeat business. Relay texts the right customer at the right moment — automatically, in your voice.
Trusted by independent shops across North America
You're losing money every single day.
Your best customer is the one who's already trusted you. But most never come back — not because they didn't like you. Because they forgot.
Of your past customers will never come back — unless something reminds them.
Industry average for independent auto shops.
Lost revenue per year for the average shop — just from customers who forgot.
Based on 200 dormant customers × $210 avg ticket × 2 visits/year.
Per month spent manually texting customers if you tried to do it yourself.
Time that costs your shop real money.
Here's what you're leaving on the table.
Run the numbers on your own shop. The gap between what you're earning and what you could be earning is wider than you think.
That's $0 per year in recovered revenue.
Three steps. That's it.
Connect your customer list
Upload a CSV or sync from your shop software. Relay handles phone normalization, duplicates, all of it.
Relay writes the message
Personalized to the customer, their vehicle, and the service they need. Warm, human, on-brand.
Customers book themselves
Replies route to your booking link. Confirmed appointments land in your calendar. You did nothing.
Every customer. Every message. Perfect.
Different vehicles, different services, different last-visit dates. Relay writes each text like you would — if you had the time.
Built for shops that don't have time.
Personalized for every customer
Different vehicles, different services, different tones. Every text feels like you wrote it yourself.
Set it and forget it
Turn it on once. Relay runs every morning at 9am.
Track every reply
See exactly who's coming back.
STOP compliant
TCPA-safe by default. Opt-outs honored instantly.
Plays with your tools
CSV, Shopmonkey, Square, Google Calendar — all connected.
Reactivate dormant customers
The ones who slipped through the cracks 12+ months ago. Relay finds them and brings them back.
Shops are getting paid.
"We brought back 47 customers in the first month. Relay paid for itself in two weeks."
"I used to spend an hour every morning texting people. Now I just check who booked. That's it."
"Our customers think we're personally remembering them. Honestly, the messages sound like me."
"Best ROI of any software we've used. And we've tried everything."
"We brought back 47 customers in the first month. Relay paid for itself in two weeks."
"I used to spend an hour every morning texting people. Now I just check who booked. That's it."
"Our customers think we're personally remembering them. Honestly, the messages sound like me."
"Best ROI of any software we've used. And we've tried everything."
"We brought back 47 customers in the first month. Relay paid for itself in two weeks."
"I used to spend an hour every morning texting people. Now I just check who booked. That's it."
"Our customers think we're personally remembering them. Honestly, the messages sound like me."
"Best ROI of any software we've used. And we've tried everything."
"Setup was 8 minutes. I was skeptical. Now I tell every shop owner I know about it."
"Reactivated 23% of customers who hadn't been in for over a year. Not exaggerating."
"Replies started rolling in within an hour of turning it on. The booking link does the rest."
"I was worried it would feel spammy. It doesn't. Customers actually thank us for the reminder."
"Setup was 8 minutes. I was skeptical. Now I tell every shop owner I know about it."
"Reactivated 23% of customers who hadn't been in for over a year. Not exaggerating."
"Replies started rolling in within an hour of turning it on. The booking link does the rest."
"I was worried it would feel spammy. It doesn't. Customers actually thank us for the reminder."
"Setup was 8 minutes. I was skeptical. Now I tell every shop owner I know about it."
"Reactivated 23% of customers who hadn't been in for over a year. Not exaggerating."
"Replies started rolling in within an hour of turning it on. The booking link does the rest."
"I was worried it would feel spammy. It doesn't. Customers actually thank us for the reminder."
Built for your shop. Priced for your shop.
Every shop is different. We'll give you a quote on a 15-minute call — no sales pitch, no contracts.
- Personalized messages in your shop's voice
- Unlimited customers, unlimited messages
- TCPA / STOP compliant out of the box
- Connects to your existing tools
- Real-time reply tracking
- Cancel anytime — no contracts
Questions? Answered.
Stop losing customers
to silence.
Set up takes 10 minutes. The first reminders go out tomorrow morning.